Enda Kenny (Mayo, Fine Gael) | Oireachtas source

Yesterday I had a meeting with the personnel involved in this. A completely new communications strategy has been put in place to deal with people and allay their fears and concerns that those who need a medical card will get one and that those who require services will get them. As the Deputy knows, we have full medical cards, GP-visit cards, discretionary cards, emergency cards, long-term illness cards and cards on review. Sometimes these things can be very confusing. In fairness to the people who work in the HSE and want to be able to deal with these things, sometimes the information is not supplied. We are rectifying that.

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