Mick Wallace (Wexford, Independent) | Oireachtas source

This was tabled by Deputy Clare Daly but both of us received phone calls from people, mainly from people who had not previously visited social welfare offices. Some people were surprised at being poorly treated when they went there. In some cases they felt patronised and demeaned. In some offices, there is a customer action plan and information is displayed on how people should be treated.

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