Brendan Howlin (Wexford, Labour) | Oireachtas source

We are doing things differently and providing services differently. We are providing shared services. In human resources management, for example, we are moving from a variety of centres of provision to a single centre of provision in PeoplePoint. We will do the same in payroll. A variety of payroll centres across the public service will be centralised into three. We will modernise the efficiency of the State. We are doing it already. As every business in the country and the world is doing, we will provide services directly and more efficiently to the people. More than 300 services are now provided online. I doubt that the Deputy would think of going to a travel agent instead of buying an Aer Lingus ticket online anymore. People use those facilities and we must provide public services that are attuned to the needs of a modern citizenry and that are affordable and sustainable into the future.

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