Ruairi Quinn (Dublin South East, Labour) | Oireachtas source

The Deputy raised a number of issues which I will answer as best I can with the information I have on hand. Of the live applications where documentation is still outstanding, approximately half of applicants returned incomplete documentation, while the other half were requested to submit supplementary documentation arising from the assessment of their applications. On the basis that the latter group has already been assessed and only supplementary information is required for completion, this group has been prioritised for a telephone call-out campaign in recent weeks. In addition, Student Universal Support Ireland will continue to contact inactive applicants with a view to closing these applications as quickly as possible. Furthermore, given that the gap between those fully approved for maintenance payments and those who have been paid is some 3,700, a telephone call-out campaign has been undertaken to ensure awarded applicants submit their bank account details online as soon as they can in order that they can be paid as soon as possible.

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