Dara Calleary (Mayo, Fianna Fail)

I thank the Minister for his reply and join him in thanking the former ombudsman. I wish the new board every success.

I am concerned about the high number of queries and complaints deemed inadmissible. The Minister said twice that the new ombudsman commission was committed to considering issues that were recurring. Are there specific trends or issues pertaining to the inadmissible complaints? What resources are being used by the commission in assessing this issue? The Minister stated the high level for 2011 was consistent with that in previous years. Does the new ombudsman have a strategy to address this issue? When will there be a reduction in the number of vexatious or inadmissible claims?

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