Ciarán Cannon (Galway East, Fine Gael)

I agree wholeheartedly with all the comments of Deputy Buttimer. It is in all our interests, particularly those of young people, that the new service operates as effectively and efficiently as possible. The customer experience will be monitored closely and we will work hard to ensure consistent customer service. People ought to feel they are being treated fairly and equitably. I am confident the lessons learned from other systems, which might not have operated as effectively and efficiently as they should have done, will be taken on board in rolling out the grant application service across the country.

See this speech in context