Dáil debates

Tuesday, 13 March 2012

5:00 pm

Photo of John PerryJohn Perry (Sligo-North Leitrim, Fine Gael)

An Post currently has a network of 1,153 post offices and a further 173 postal agencies through which 50% of the Department's customer payments are issued. The Department of Social Protection accounts for a large volume of retail customers in individual post offices, the post offices provide agency services for a number of other entities, including a front line banking service, payment of utility bills, etc. An Post has assured the Department that it makes all reasonable efforts to minimise queueing for our customers and for its other customers during pressure periods. An Post has assured the Department of its capability to deliver social welfare payments to our customers and it constantly reviews its service throughout the network to ensure delivery. If An Post considers further post offices are warranted or sustainable in any area, plans will be put in place to advertise a contract for the provision of those services.

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