Derek Keating (Dublin Mid West, Fine Gael)

The nation was shocked by RTE's exposé on "Prime Time Investigates" of the carry-on of some employees in a NCT centre located in my constituency. I acknowledge some elements of this matter may be sub judice. This essential service contributes enormously to road safety and standards of vehicle inspection in Ireland. On occasion, one hears about the difficulties experienced by some customers in obtaining prompt appointments and I was pleased to hear the Minister address that issue, together with waiting times and penalties. As the monitoring of performance is equally important, does the service contract contain a get-out clause if, for example, the NCT service provider is not performing or is found wanting?

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