Éamon Ó Cuív (Galway West, Fianna Fail)

There is a huge programme of technology development going on in the Department. I am glad I have Deputies' support for the use of technology. I would like if forms and information systems were dealt with in this way given the frustrations in this regard of which I am sure Members have had experience. What I find frustrating is when a person applies for OAP and is asked for all his or her employment records. One would imagine all of this information to be available in the Department. I have discussed these issues and would like to see much more user-friendly technology being used in this regard. I believe also that it should be rolled out as fast as possible. However, we must in rolling it out ensure that existing technology continues to work until the new system is in place. I am told the electronic certification technology is tamper proof and is not as portrayed in the media.

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