Mary Hanafin (Dún Laoghaire, Fianna Fail)

I believe it is valuable to have the charter. It addresses more than just cancellation fees. In other countries people who found themselves stranded, especially in the lead-up to a weekend, found that the prices for a hotel room for a weekend were far in excess of what they had been paying, whereas here they will not be charged over and above what they had been paying.

Another factor that came through to us very strongly was the lack of personal contact with people who could give real information on where they were going.

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