Noel Dempsey (Meath West, Fianna Fail)

That is a commercial matter for the company. The NTA will be able to specify in the contracts it signs the services required, the frequency of such services and if consumers have particular views and so on apart from raising a matter with the company, they will have the power to write to the NTA. The authority will have the right and obligation to take into account those matters in assessing the performance of the company against the contract signed.

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