Liz McManus (Wicklow, Labour)

Amendment No. 20 provides for a power to direct the service provider to remedy a situation which means other people will not be affected. However, I am not clear that it will ensure the person who has been hard done by will be compensated and that the issue will be addressed. There seems to be this concentration on the system rather than on the individual. Since the Minister will not accept my amendment, will he explain how the Bill will ensure that a person who has been taken advantage of will be compensated while the operator is remedying its activity?

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