Mary Hanafin (Dún Laoghaire, Fianna Fail)

That is what I understand, because it is outsourcing from the local office to the branch office. The second issue on which it has not been possible to make progress was the project that allowed decisions on jobseeker's benefit to be made on the day. That had to be stopped and there has been no progress on it.

Lest the Deputy is confused about what I said, what has progressed is that the appointment system-----

See this speech in context