Dáil debates
Thursday, 18 June 2009
Consumer Protection.
11:00 am
Liz McManus (Wicklow, Labour)
I want clarification on this matter. The Minister mentioned fines which would be levied on the operator. What I am talking about is refunding the consumer for his or her loss. Is the Minister saying there is provision in the Bill specifically for consumers to receive refunds? It is not satisfactory to expect people to go to court to achieve their rights. Refunds are currently being paid back to consumer by way of Regtel. Is that specific provision included in the Bill? If it is not, and if the Minister does not want to publish the Bill before it has done the rounds, will he ensure that provision is included in the Bill?
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