Dáil debates
Tuesday, 2 December 2008
Telecommunications Services.
3:00 pm
Liz McManus (Wicklow, Labour)
I thank the Minister for what was not a very informative answer. After such a long delay, he might have expected to get some kudos for finally announcing the contract, but in fact he put out a very short statement to be met by very widespread disappointment, dismay and at times downright hostility as regards the choice of 3. The Minister has already posted his message on www.boards.ie, running to something like 370 pages on this particular issue and the vast bulk of the responses are negative. There is considerable experience now in terms of customer service, erratic provision, difficulties in speeds and a whole range of issues that have been raised by current customers. I should have thought the Minister could spell out to the House what safeguards are in place to ensure that he simply has not added to the list of complaints by this announcement.
The map is a matter of some concern. Areas in my constituency are indicated, but it is an indicative map, solely dependent on service providers to give the relevant information. Does the Minister accept that, in fact, there are people who are not in the broadband scheme and are unable to access it even though their area might be described as having such access within the indicative map? We are going to end up with the anomalous position where people cannot access, for example, the 3 service, but because they are described as having access, they will not be able to avail of opportunities under the broadband scheme. Could he, perhaps, give us details of the technology platform, the guarantees in terms of speed, the penalties if the target of 1 megabyte is not met, as well as the coverage targets? Cost seems to me to be the only reason 3 got the contract, but how do I know, since I am not getting the information. The Minister is not willing to give us the cost, but he should at least give us the information about safeguards.
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