Shane McEntee (Meath East, Fine Gael)

I used the system for the first time last week. As the Minister said, he has no control over the NRA with regard to its funding but there are still up to 4,000 calls each day, down from a maximum of 12,000. Is the Minister satisfied the NRA has put in the necessary resources to ensure it runs smoothly, so that most of its time is not taken up sending out letters at a costly rate to justify the mistakes that have occurred? I accept that it takes time to get the system set up and that it is a good system. However, the Minister should have control in respect of ensuring that it is implemented and that everything is working right from the beginning.

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