Róisín Shortall (Dublin North West, Labour)

The Taoiseach speaks about reform in the public service as if it were merely a matter of improving management. Does he not accept there is a need for a clear shift towards a strong consumer focus? In that context, it makes sense that consumers should be represented on the task force. It should not represent an insiders' view of what the public service is about.

In regard to the calibre of people in the Civil Service, there have been dramatic changes in the last 20 years. Most young people now go on to third level education and most people in the jobs market who are applying for administrative posts have degrees. Why have we not moved towards the situation which exists in the United Kingdom, for example, where public service management visits universities in an effort to recruit the best and brightest? Why are there not greater opportunities for graduates to join the public service? Surely we should be trying to attract the best people.

In regard to promotions at senior level, why are we not meeting the targets set in terms of opening promotional posts to people from outside the public service? What does the Taoiseach intend to do about this?

See this speech in context