Martin Cullen (Waterford, Fianna Fail)

As I said to the Deputy, I do not feel the name over the door is important but rather the outcome. In some cases I would like to see better outcomes than are evident at present, but this matter is not about the system. I have always felt that in public life the system can take precedence over facilitating the customer. I believe that the people I have met at the Department are focused on facilitating individuals in returning to work, both part time and full time, through education and by addressing literacy problems and dealing with child care issues. Many people in the Department have made a great personal commitment that has little to do with the system. If we can enhance the system by doing some of the things the Deputy suggested in the coming years, why not do so?

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