Pádraic McCormack (Galway West, Fine Gael)

Last Monday week I spent one hour and five minutes on the phone to Donegal without getting a reply. I was put through to answering machines with Irish accents, Polish accents and other accents, but I could not get through to get information for a constituent. If I am in that position, in what position are members of the general public? This problem happens with most public services nowadays. We get answering machines but no reply nor anyone to deal with problems. I cannot understand how the public puts up with it.

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