Brian Cowen (Laois-Offaly, Fianna Fail)

Many decisions go in favour of the ombudsman, while others may not. In fairness, not many are challenged. As Deputy Burton noted, he has been highly active and has been building a good reputation regarding the assiduousness with which he follows up cases on behalf of citizens. I have much time for the gentleman personally.

This issue must be looked into and checked carefully before one can state that I could simply make a telephone call to sort it out tomorrow. The matter must be reflected on and the position must be ascertained. However, I appreciate the Deputies' point. If this is an issue of major import from the ombudsman's perspective, I am sure the Department will be hearing from him. However, I will try to find out what is the exact situation.

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