Bertie Ahern (Dublin Central, Fianna Fail)

Every Department has people who can deal with telephone calls, e-mails and personal visits through Irish, which is the intention of QCS groups. It is difficult for every section to have people competent in Irish, especially specialist sections, although they are trying to achieve that, but in Departments as a whole there is adequate competence. The easiest aspect of the service, namely answering e-mails or letters, can always be delivered through Irish but it is not always easy to have someone at a desk or manning a telephone line.

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