Dáil debates

Wednesday, 1 February 2006

Social Services Inspectorate: Motion (Resumed).

 

7:00 pm

Photo of Noel O'FlynnNoel O'Flynn (Cork North Central, Fianna Fail)

Media reports in recent months have highlighted the dreadful conditions some older people are forced to endure. This shameful and disgraceful mistreatment of some of the most vulnerable people in society is appalling. It is incumbent on all of us in many capacities — as sons, daughters, relatives, neighbours and taxpayers — to value and care for older people. Nevertheless, the vast majority of care homes and carers are doing a remarkable job.

A report produced and published this week by the National Economic and Social Forum confirmed what most of us already knew, namely, that older people want to continue to live in their homes and communities, rather than moving to nursing homes and hospitals. They want to live as independently as possible and it has been Government policy to support them in doing so since the publication of the document, The Years Ahead — A Policy for the Elderly. Unfortunately, resources have not always been available to make this commitment a reality.

The Government is all too aware that investment in services for older people has ground to make up. In recognition of this fact, I commend my colleague, the Minister of State at the Department of Health and Children, Deputy Seán Power, for ensuring that €150 million was allocated for new services for older people in this year's budget. This money will cover a wide range of services, including home care packages, support packages, home helps, meals on wheels, day and respite care, palliative care and sheltered housing.

The home help service is the cornerstone of community based care for older people. A sum of €30 million has been allocated to home helps in 2006. This will provide for an additional 1.7 million home help hours. The home help service provides invaluable assistance to elderly people and a guarantee of independence and dignity. This is particularly important given the changing face of modern Ireland. We all lead busier lives, commuting long distances and often living far from where we grew up. Many older people in my constituency live alone and no longer have a relative or neighbour living nearby to look in and check how they are. A daily visit is a lifeline for such people and an invaluable means of ensuring that any signs of neglect or abuse are detected in the early stages.

The NESF report found that low level supports, if provided at the right time, can have better outcomes for older people compared to services provided at times of crisis. Older people are not only vulnerable to abuse and neglect in their own homes. The Leas Cross case highlighted that while many great nursing homes across the country provide excellent services to older people and their families, others have no place in providing care for older people.

At present random inspections of nursing homes are carried out by the Health Service Executive but the findings are not published. The practice of random inspections should be continued and improved. Abuse of the elderly can be difficult to detect, especially if the individuals in question are frail or suffering from dementia. Furthermore, vulnerable old people may be too scared and intimidated to speak out about substandard conditions. It is vital that inspectors speak to patients and their families to learn about any concerns they may have.

Unfortunately, some older people have no relatives or are left to their fate once they enter a nursing home. It is vital that this group has a voice. They should be assigned a representative who can act as their voice and make their concerns, fears and worries known to the relevant authorities. Patients must not only be interviewed but also medically examined to ensure they are being properly cared for. The Government must send out a loud and clear message that it will not tolerate substandard care of elderly people or stand back and allow abuse of the elderly to take place.

Perhaps there is a case for establishing an older person's ombudsman, an idea I float tonight in the hope that the Minister will consider it. This body or individual would work in a similar way to the successful Ombudsman for Children. In effect, it would mean that older people would have an ambassador, that is, a person or office established to safeguard their rights. This independent body would have powers to investigate complaints by older people or their representatives against public bodies. I hope the Minister will consider my proposal.

I commend the Minister of State at the Department of Health and Children, Deputy Seán Power, for expediting the proposed legislation which is being drafted. It will be fine legislation which Members will have an opportunity to debate. While progress has been made in the care of the elderly in terms of funding home help services, increases in the old age pension and fuel allowances, we must also ensure that this vulnerable section of our population is cared for, valued and safe. Anyone who has been in hospital in the past year or two will understand the vulnerability one feels as a hospital patient and appreciate the amount of care and attention one receives from hospital and care staff. Having been a recipient of the care and attention of staff while in hospital last year, I commend all carers in the health service. It is only when one receives it that one realises the importance of the service they provide.

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