Dan Boyle (Cork South Central, Green Party)

Does the Minister agree the response of the main Irish banks to competition issues has not been about improving the quality of their services, having failed to inform their customers or having taken them for granted, but about examining their cost base in infrastructural terms, diminishing staff numbers and closing facilities, sub-branches, which are considered less cost effective and less profitable in isolated locations? Customers in rural areas have to travel longer distances to conduct face to face banking. Does the Minister accept this is a negative trend that he should address?

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