Enda Kenny (Mayo, Fine Gael)

I did not yet get to the question. The Taoiseach said that his Department has become more productive and more customer focused. We are, for instance, paying €300,000 for the communications unit within his Department. Does the Taoiseach think that people would have seen that article on the front page of the Irish Independent of 7 January 2001, that they would have brought it to the notice of the Minister and, under the SMI, questions would have been appropriate?

In light of the analysis by the Taoiseach's Department that the Civil Service is now better than it was, will he give us two or three examples of where there is a significant improvement in customer focus or public benefit from his Department under the strategic management initiative so that people on the street can say the Department of the Taoiseach has improved in these areas and there is a better service for Mr. Citizen?

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