Ms Margaret Attridge:

We have made really good progress in the past 12 months. We have put in additional measures at our treatment plant to optimise the process. We now remove manganese at source, and we have adjusted the alkalinity so that we are not impacting on the network. In comparison to October two years ago, when we had close to 300 customer complaints coming in, this October there were fewer than 40. That is back down to the baseline levels there would always be in a city like Cork, where there is a huge old network. In Cork, there is 300 km of old cast-iron network. Cork has, in the past two years, replaced 30 km. That is 10% of the network that has been replaced. There has been huge investment in Cork in trying to upgrade the network.