Ms Margaret Attridge:

The protocol we have in place with the HSE is to write to customers individually and notify them when there is manganese exceedance. We flush the system and write again when it is clear. We have been open and transparent with impacted customers. The problem is in pockets of Cork – the old areas where there are cast iron networks. We have extensive flushing programmes in those areas. We have been proactive in our flushing over the past few years and the results are good. We met public representatives as recently as in the last month and the feedback from both TDs and local councillors, obtained from people in the city, is that the situation has improved.