Shane Moynihan (Dublin Mid West, Fianna Fail)

There is also the other side of it. The bus is only part of the journey. For people who have disabilities, there is also the approach to the bus stop, and getting there and so on. What sort of work has the NTA done in proofing the experience that the public transport user with a disability will have in terms of waiting at a bus stop, approaching the bus stop, getting on the bus and so on? The JAM card training for drivers was mentioned, which is an excellent initiative. I fully complement the NTA on that, but what is the broader suite of disability training being made available to drivers as well? For example, if someone has cerebral palsy or difficulty balancing on the bus, are drivers trained to wait for 30 seconds or a minute before the bus pulls off, as that person takes their seat and so on?

I ask the witnesses to deal with both those issues; the overall public transport experience and the broader suite of training made available to drivers.