Ms Mairéad Boland:

That is obviously a serious matter, which QQI and providers take seriously. There is robust quality assurance infrastructure in place. When issues like that are identified, that is implemented to ameliorate the situation and put measures in place. When those kinds of situations arise, we engage closely with the providers in question. We would really investigate what has happened, what gave rise to it, what kinds of measures are in place to ensure that the same thing does not happen again, and whether any changes need to be made to the quality assurance infrastructure to prevent those kinds of things from happening again? It would be similar to engagement on any kinds of challenges or issues that might be identified with the provider of education and training that is delivering programmes leading to QQI awards.