Ms Marianne Cassidy:

It is great to see the seven principles so well reflected. How we approach digitalisation, as Mr. Lowry explained, is from a human-centred, user-journey point of view. We ensure services meet the end users where they are and redesign the process across Government through that life-event approach based on what is happening to them at any given time. A lot of the work before implementing the AI is about the process of re-engineering that we are supporting Departments to do and the external stakeholders coming in and outlining how to do that.

In terms of transparency and external oversight, part of the canvas throughout the life cycle of deploying AI is to make sure GDPR requirements are abided by and data curation is done correctly. It is about making sure that when public servants deploy AI, they look at the transparency requirements that apply at every step - at the design, planning, deployment and commissioning of the AI.