Mr. Barry Lowry:

The important thing is to get the process right. I have been developing systems for many years. The very first systems I developed worked in a very similar way to the AI ones now. What I mean by that is that, first, you work with the internal experts and develop processes and then you bring in external views on your processes. I worked in agriculture back in the day. I worked with farmers' unions and so on and they fed into whether those processes were right. In other words, once you had a very clear, understandable and agreed process for applying for a grant and for that grant to be met, partially met or turned down and once everybody understood the process, I could computerise that. AI is no different. You are simply taking the process and, once it is agreed, using AI to help build out the technology to enable it to work as seamlessly as possible. You have gone through the process of creating a data protection impact assessment and other documentation which shows that you have consulted on the process and that you are very clear that it meets the needs of the system, and that should include the most vulnerable. A key and important part of the life events programme is that it is about listening not just to people like us when we are designing systems but also to everybody who can possibly use a system.