Darren O'Rourke (Meath East, Sinn Fein)

One of the areas is enhancing the delivery of public services by improving responsiveness. There are a number of examples in the guidelines, including heart ultrasound scans in St. Vincent's hospital and the use of large language models for taxpayers' queries in Revenue. The Department of justice launched a digital contact centre using chatbots and Copilot. As those projects are put together, is Ms Cassidy's Department involved in oversight of that or is it all within individual Departments' governing structures? Going back to the earlier point, is there a central repository? How is that information shared in terms of good practice and successful outcomes?