Oireachtas Joint and Select Committees
Wednesday, 8 October 2025
Joint Oireachtas Committee on Health
National Ambulance Service: Discussion
2:00 am
Mr. Robert Morton:
It has not. To be fair to the 999 operator, that is the emergency call answering service. It operates on the basis of 45% latent capacity. Its operational model is to only use 55% of all of its available capacity so that it is always available to deal with any surges in activity so that if there is a surge in demand, it is able to handle it. That is generally the principle of the contract in place with the service.
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