Oireachtas Joint and Select Committees
Wednesday, 1 October 2025
Joint Oireachtas Committee on Transport
Urban Public and Sustainable Transport: Discussion
2:00 am
Mr. Hugh Creegan:
I think we do a different version of it, which is we cancel the individual services. The individual service appears for the next X number of services in the app. If the driver is not turning up and a replacement driver is not available, which, hopefully, there is in most cases, then the relevant operator can cancel that service in the app so it can be seen clearly that the 10.05 a.m. or 11.06 a.m. services are cancelled, if that is the case. That facility is available. The challenge there, which has been addressed, is making sure those cancellations are flagged up as soon as they are known. We had a position some time ago when cancellations were not always being promptly inputted into the system by the relevant controllers. In fairness, that has now been corrected.
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