Malcolm Byrne (Wicklow-Wexford, Fianna Fail)

I would love it if that sentence was used more often in these Houses. I am going to wrap up with a final question. It relates to something Mr. Moynihan said at the start. After our session on AI and disability, we are going to move on to AI and the State. Part of my view around any new technology, not just artificial intelligence, is if it can deliver services more efficiently and effectively to citizens then we should definitely explore it.

I was struck by the reference to ehealth records in Mr. Moynihan's opening statement as it is a frustration that I have. The failure to digitialse the State's health records is costing close to €1 billion a year, but there is also the impact it has on healthcare and individuals. AI technologies could be deployed in areas like that. It is being done right across the public sector at the moment and the guidelines for the responsible use of AI in the public sector have been published.

There are lots of older people I know who are very engaged with technology. In terms of the people the witnesses represent and engage with, where would they like to see the technology deployed to improve the delivery of public services? Are there times they bang their heads against the wall and asking if someone could use all of the huge data that is there and more effectively target it?