Mr. Niall Carroll:

What I have observed is that people are actually very sceptical and nervous of using AI. That is really why they come to a programme like the one we run. ALONE has similar programmes and I have heard of programmes mentioned by our other colleagues. We concentrate on a one-to-one basis whereby we talk to people about they are afraid of and what their needs are in a social atmosphere.

That can range from booking a holiday to online shopping to get their groceries. They are still sceptical, however, about what they will see when they start to pay and whether it is a fake website. The Deputy's colleague mentioned a certain politician and contributions. My wife and I do online shopping and get our groceries on a weekly basis. Those are the things that are assisting aged people but, as mentioned, a lot of them have not got emails. We have taken note of that and we help generate an email for them and explain it.