Ms Camille Loftus:

One of the things we need to consider, and that I hope the committee will consider, is that we need digital rights to protect us, as consumers. The Senator pointed out that many of these issues have been raised across different age groups. We know from the experience of digitalisation that it is not strong enough or sufficient to say it should do certain things and should not, for example, replace human interaction. We need some legislative heft in order to manage these safeguards.