Mr. Jim Gannon:

CRU engages frequently with organisations like MABS, the Society of St. Vincent de Paul and others through a specific customer stakeholder group we host. Part of that dialogue is whether or not the measures we take can have other risks for consumers. When I spoke about the disconnection moratorium, it is through dialogue with organisations like the Society of St. Vincent de Paul and MABS that we understand that if we extend the disconnection moratorium for too long, sometimes that can result in consumer debt increasing before they engage. This is one of those balanced decisions where we have to look at the consumer outcome and balance some of those risks against one another. It is also important to reflect that these sorts of decisions which we take on an annual basis are now also the subject of dialogue with the national energy affordability task force in the round and in terms of how Ireland and the Government will tackle energy affordability.