Oireachtas Joint and Select Committees

Wednesday, 24 September 2025

Joint Oireachtas Committee on Climate, Environment and Energy

Engagement with the Commission for Regulation of Utilities

2:00 am

Ms Karen Trant:

I do. We have to balance customer protections with the need for a sustainable retail market. Suppliers are now handling unprecedented levels of debt on their books. We see the number of disconnections is still very low in comparison to what they were in 2019. The number has more than halved. We are mindful we have to be able to put something in place that is sustainable. The other issue is the risk that we put customers into potentially a worse position than they would have been in terms of that debt which keeps increasing.

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