Mr. Jim Gannon:

We get figures from all the suppliers on arrears levels and disconnections. When those figures come in, it takes approximately two months to validate them. We find ourselves having to go back with queries and we have picked up errors before, so it does take some time. We will continue to increase the speed of that validation process as much as we can and will continue to provide updated figures to this committee and others and publish them as soon as we can but it does take some time. That does not reflect a lack of urgency on our part. It just reflects the complexity.

We do that to serve the public interest, to be transparent-----