Mr. Tiernan Kenny:

We are a member of the Digital Regulators Group along with ComReg, the CCPC and DPC. One piece of ongoing work there involves trying to give consumers easy information about which one of those authorities to go to when they experience an issue because we spoke a lot about trying to make sure people can use their rights.

We are regulators. We love acronyms and very complex terms that have entered the lexicon of everyday people, so we are doing work to help people know what their rights are, how to use them and who is best positioned to help them.