Cian O'Callaghan (Dublin Bay North, Social Democrats)

I thank Mr. Hanley very much for attending and for his opening statement. The situation is very serious but there have been very significant reforms over the years. Despite the fact that claim volumes fell by 40% between 2019 and 2023, average premiums went up 9% in the first half of last year and insurers' profits are increasing at a rate of about 13%, which Mr. Hanley said is twice the international norm. There has been a call by Mr. Pat McDonagh of Supermacs for a full inquiry and investigation into what is going on. What is Mr. Hanley's view on that? Does he believe there needs to be a full investigation and inquiry, because the reforms are not resulting in the passing on of savings? While I am aware that Mr. Hanley has made a number of recommendations, on which I will go into detail, what is his view on the full inquiry?