Ms Susan Cliffe:

Our reports on Beneavin Manor showed a varied regulatory history over the years. The last report of regulatory compliance, from November, was a good report. We stand over the findings of the report at that time. What we now know is that since that inspection in November, there was a fundamental change to the management structure in the centre. The person in charge and the managers who supported that person had all changed. Some 95 staff members started working in that one nursing home while 35 staff left. The resident profile in the nursing home also changed considerably between November and April.