Ms Susan Cliffe:

We have a system to share the learning from individual inspections. We do not go out expecting to see that because one thing is happening in one nursing home it is happening in another, but we are awake to the possibility that it may be, and we have a process through our regional management structure to share learning from inspections of different nursing homes. It may not solely be private providers. It could be the statutory provider or a trend in the sector, and we have processes for sharing that information internally.