Albert Dolan (Galway East, Fianna Fail)

In the constituency I represent, there are many smaller nursing homes. They might be family-owned businesses and they take great pride in the work they do. There is a big concern that if a smaller provider were to put one foot out of step, HIQA would be down on top of it making sure everything is compliant. There would be recommendations for that provider and an inspection and a report. However, more than 200 complaints were made about Beneavin Manor and a statutory investigation was not initiated before the RTÉ exposé. I can only imagine that if there was one complaint about a small nursing home down the country, HIQA would be down on top of it. Now, we see 200 complaints in this case and no action. How do we explain this?