John Lahart (Dublin South West, Fianna Fail) | Oireachtas source

We get a lot of chain mails and I have a huge number of mails about this. We are all sent them in good faith, in fairness. I could not quantify it and I have no evidence but from interacting with some people who have sent emails out of concern, they talk about services and I sense some of them do not know what services are. In my 90 seconds that are left, will Mr. O'Brien talk to the public about what services are and what makes them so complicated? Is it the intangibility of them? What exactly is it? Will he give us examples of some services, please?