Ms Carly Bailey:

When we look at the WRC's last annual report, which highlights the types of complaints that were made to it that were accepted and heard by it, we are looking at 20s and 30s in terms of a whole year and the number of complaints that were made. It is an even bigger problem than just the time limits. It is the fact that it is called the WRC. It is not an automatic assumption that that is where a person might go if they feel they have been discriminated against. There is a lot of confusion out there and time limits are part of that. As the Senator said, sometimes people do not even realise that was discrimination. They are made to feel very bad and awful about themselves, but they are regularly used to that in those stages, and it is very difficult to see it, so we would welcome extensions, and I am sure the others can speak to that, but it is a wider problem. Even understanding where to go and how to make the complaint is all part of this as well.