Ms Eilísh Hardiman:

To be honest, there was an acceptance across the board and organisation that all these issues were being addressed, that they had been brought to the fore and put into a process and that we got the support of the HSE to address some key concerns and issues. This is a team that actually is in a much better place and has done some great innovative work, particularly looking at the model of care. The way in which that team have turned themselves around in those roles has to be commended.