Ms Eilísh Hardiman:

Just to be clear, we had a management intervention. There was a whole action plan team. There was consistent reporting back to the board in relation to this. Most importantly then, the actions were taken using the appropriate HR processes to actually address the concerns, because they were very serious concerns and it was quite shocking to get that report. We genuinely engaged with the staff to say, “We’re here. We’re going to listen and we’re going to act. Please tell us what you need and what are the issues and concerns”. I think we demonstrated here that we were not afraid to act and that the staff have trusted us in raising those and some were terrible to hear but I give assurance those were addressed. Ms Nugent has met the teams since and they are in a much better place.