Mr. Bernard Gloster:

Yes, and it goes up for two reasons. It goes up in terms of increased use but also in terms of price. Every time there is a pay agreement in the public sector, the cost of using agencies goes up because agency workers have to be paid the same under an EU directive. There are cost and utilisation aspects therefore, but, yes, the dependency on the agencies has absolutely gone up. This is why I made provision in the pay and numbers strategy to put agencies along with full-time employment and along with overtime together.