Joanna Byrne (Louth, Sinn Fein)

Again, I will come back to page 5 of the accounts. It details overpayments in salaries and pensions. I understand it is a large organisation and things like this happen. I come from an accounting background so I have worked in that field. A total of 73% of salary overpayments have been recovered but only 4% of the pension overpayments have been. Is there a reason the recovery rates are so low in this field? Will Mr. O'Connor comment on what has been done to improve that?